Ellum · Help Center

Hi, how can we help?

Search the guides, browse by topic, or write to a human. Most answers are one page long.

All systems operational
View status

Start here

New to Ellum? Three pages, ten minutes.

01

Set up your workspace in 10 minutes

From sign-up to a scheduled post: create the workspace, let Ellum build your brand profile, connect one social account.

Read guide
02

Take the product tour (and resume it later)

An eight-stop guided walkthrough with narration. Skip it, resume it, or restart it from the user menu whenever you like.

Read guide
03

What is the Complete Your Workspace checklist?

The six setup steps on the Overview page that switch on your AI organization, and what each one unlocks.

Read guide

Browse by topic

Everything, by the job you’re doing.

Popular

Most-read this month

Set up your workspace in 10 minutesGetting started
Create and schedule a postContent & publishing
Why does a post show Failed or Partially published?Content & publishing
Hire your first AI staff memberAI Staff & agents
Connect a social accountSocial accounts & integrations

What’s new

Shipped recently.

All releases →
v2.6.0
Feature

Agent roster, with scoped runs

Hire an agent into a department, give it a scope, and watch what it actually touched. Every run is now attributable.

v2.5.4
Fix

Editor stability pass

A round of fixes to the rich-text editor after reports of lost formatting and stuck selections.

v2.5.3
Improvement

Content calendar rebuilt around scheduling

The calendar was a read-only month grid. It is now the place you actually schedule from.

Still have questions?

Talk to a person.

Email support

help@ellum.ai

We route every message within a business day.

We use cookies

We use strictly necessary cookies to run the site, and optional cookies to understand usage and measure marketing. You can change your choice at any time. Cookie policy