Legal

Data processing agreement.

The terms under which Ellum processes personal data on behalf of customers, including sub-processors and security commitments.

Status of this document

This page is a structural draft awaiting review by counsel. Customers who need a signed DPA today should contact us.

Roles and scope

The customer is the controller and Ellum the processor for personal data submitted to the workspace. Ellum processes it only on documented instructions.

Sub-processors

Infrastructure, model and support providers engaged under written terms. The current list and change notifications will be published on the security page.

Security measures

Encryption in transit and at rest, access controls, logging, and incident notification without undue delay.

International transfers

Transfers outside the EEA and UK rely on Standard Contractual Clauses and the UK Addendum where applicable.

Return and deletion

Customer data is returned or deleted at the end of the agreement, subject to legal retention duties.

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